Job openings for Collection Executive in Sambhal

We are seeking a motivated Collection Executive to join our team in Sambhal, India. This role is ideal for individuals with up to 6 years of experience and a 12th-grade education. A successful candidate will engage with clients to ensure timely collection of outstanding payments.
Key Responsibilities:
1. **Customer Communication**: Reach out to customers through calls and emails to remind them of overdue payments, maintaining a professional tone and building rapport.
2. **Account Management**: Keep accurate records of all communication and follow-ups with customers regarding their dues to ensure precise tracking and updates.
3. **Payment Negotiation**: Work with customers to negotiate payment plans that are beneficial for both parties, encouraging timely settlements.
4. **Reporting**: Prepare daily and weekly reports on collection activities and outstanding accounts, providing insights to the management team.
5. **Dispute Resolution**: Address and resolve any disputes or issues raised by customers regarding their accounts in a timely manner.
Required Skills and Expectations:
Candidates should have strong communication and negotiation skills, with the ability to persuade clients effectively. Attention to detail is essential for accurate record-keeping. The ideal candidate will be self-motivated, with a problem-solving mindset and the ability to work independently. Proficiency in basic computer applications is an advantage. A positive attitude and the ability to handle rejection gracefully are important for success in this role.