Job openings for Collection Officer in Bareilly

We are looking for a motivated Collection Officer to join our team in Bareilly, India. This role is perfect for individuals with 0 to 6 years of experience who are eager to start their career in finance and collections.
As a Collection Officer, your main responsibility will be to collect outstanding payments from clients. You will communicate with customers via phone and email, reminding them of their dues and assisting them in resolving any issues related to their accounts.
Key Responsibilities include:
1. **Communicating with Clients:** You will reach out to customers to follow up on overdue payments, providing them with information on their accounts and payment options.
2. **Negotiating Payment Plans:** When necessary, you will discuss and arrange suitable payment plans with clients, ensuring both their needs and company policies are respected.
3. **Maintaining Records:** Keeping accurate and up-to-date records of all communications and payments is essential. You will document calls, emails, and any agreements made with customers.
4. **Reporting Issues:** If customers have disputes or financial difficulties, you will report these issues to your supervisor for further action.
Candidates should possess good communication skills and a strong sense of responsibility. A positive attitude and the ability to work well under pressure are essential. You should be detail-oriented, able to manage time effectively, and open to learning new skills in the collections process.